We want everyone who visits the The 3 Secret Skills of Top Performers website to feel welcome and find the experience rewarding, going above and beyond the The Public Sector Bodies Accessibility Regulations 2018.
What Are We Doing?
To help us make the The 3 Secret Skills of Top Performers website a positive place for everyone, we’ve been using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone. The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level A Compliance For this website. We’re Working Hard To Achieve Our Goal Of Level A Accessibility, But We Realize There Are Some Areas That Still Need Improving. The Following Information Explains What We’re Doing To Make That Happen.
1.2.3 Have you provided an audio description or media alternative for video content? Audio comes with the video
Let Us Know What You Think
If you enjoyed using the The 3 Secret Skills of Top Performers website, or if you had trouble with any part of it, please get in touch. We’d like to hear from you in any of the following ways:
Under any circumstance will we or any of our joint venture providers or affiliates be liable for any special or consequential damages that result from the content or inappropriate use of materials on this website, or any products or services. For any event, the total liability to you by us or any of our partners or affiliates for damages, losses, and causes of action shall not exceed the amount paid by you to us, if any, for accessing the site.
All our products and services are clearly marked in the shopping cart.
We strive for accuracy in all item descriptions, photographs, samples, detailed specifications, pricing, links, and any other product-related information contained or referenced on our website. Due to human error and other factors, we cannot guarantee that all item descriptions, photographs, references, detailed specifications, pricing, links, and any other product-related information listed is entirely accurate, complete, or current, nor can we assume responsibility for these errors.
In the event a product listed on our website is labeled with an incorrect price due to some typographical, informational, technical, or other error, we reserve the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information. Additionally, all hyperlinks to other websites we provide as resources to customers looking for additional information and/or professional opinion we do not assume responsibility for the claims and/or representations made on these or any other websites.
These Terms and Conditions apply only to this website, and not to the sites of any other companies or organizations, including those to which this website may link. We are not responsible for the availability of any other site to which this website links. We do not endorse or take responsibility for the contents, advertising, products, or other materials made available through any other website. Under no circumstances will we be held responsible or liable, directly, or indirectly, for any loss or damage that is caused or alleged to have been caused to you in connection with your use of, or reliance on, any content, goods, or services available on any other site. You should direct any concerns to that website administrator or webmaster.
Restricted limited use and confidentiality terms
Customer represents and warrants that he or she is at least 18 years old. If not, then only a legal guardian such as a parent may invest in any offered product(s) or services and assume all responsibility for their fair use.
Customer acknowledges that the invested products and services are the confidential and proprietary information and property of our company and agrees to protect such products and services as confidential. As a further condition customer agrees it will not directly or indirectly copy, distribute, resell, lend, lease, display, teach, or show these products and/or services to others. Exception is granted for expressed purchase to share training for a 7-module course with the entire company, organization, or team. It is assumed individuals who invest in the “General” course is for personal use only by immediate family.
Payment options for month subscriptions or 3-pay course
By selecting the “Order Now” or similar button and providing your credit card and other information for a 3-payment plan or monthly subscription displayed on the website, you agree to allow us to charge your credit card in the agreed amount on the same day/month as your enrollment.
Once initial payment has been secured through our independent bank processor, you will be emailed a link to access your course or subscription and set up your personal login and password information.
Payment for product(s) or services ordered is due prior to shipment or provision of services. Customer can make payment by credit card, or some other prearranged method such as PayPal. You agree to pay the amount(s) due as specified on your invoice order as described, and a receipt will be emailed to the address you provided.
State sales taxes will be added in the state where the physical product order is placed and NOT drop shipped. Sales tax is included for courses and downloadable products.
With any 30-day warranty or monthly subscription you may cancel without providing a reason by emailing your name and product/program/subscription name and date of monthly billing to support@The3SecretSkillsofTopPerformers.com
Shipping & delivery charges
Unless free shipping is stated in the product description, your total cost for purchase of any product will include shipping and handling charges shown on the invoice/receipt emailed back to the address you provided on your order.
Occasionally, products like books and DVDs are subject to production schedules of print-on-demand companies we use. But typically orders placed are shipped out in 2-3 business days. F.O.B. San Diego or from our fulfillment center NW of Chicago.
For domestic orders in the continental U.S., we use USPS and sometimes UPS and minimally insure delivery for the standard $50. Our standard practice is to ship via the media rate for approximately $4-5.00 depending on the weight and dimensions and take 7-10 business days for delivery. We will not ship to any A.P.O address overseas typically used by service members. There will be an option to select the USPS 2-day mailer envelope for currently $7.60 but subject to moderate price increases.
For International orders outside of the continental U.S., the standard rate is upwards of $25 added to your invoice/receipt. We suggest all foreign addresses be verified before placing an order. It is possible foreign postal authorities may quarantine packages for up to 10-14 days upon inspection, and we have no control over their policies.
Every effort is made to create informative products that can be downloaded for immediate use and avoid costly shipping charges and delays. If there is a problem with your download, call us at customer service 1-858-886-9820 or email us support@The3SecretSkillsofTopPerformers.com.
If your shipping container is damaged and results in damages to the interior contents, then your claim must be made with the shipper. You must get a RGA # by contacting our San Diego office 1-858-886-9820 or drpete@The3SecretSkillsofTopPerformers.com
No physical product(s) may be refunded until the items are returned. Place the returns goods authorization # on the return address label on the outside of the carton. On the duplicate papers inside the return carton also include your name, address, city, state, zip, and telephone number. Also please state the nature of the problem with the damaged contents.
It is your responsibility to pay for return shipping. We require all physical product(s) be returned so we can assess the kind of defect and improve our quality control. We also reserve the right to replace any defective product(s) at no further expense to the investor.
DO NOT CALL OUR FULFILLMENT CENTER
For all our d/b/a outlet websites we provide accurate and ample descriptions of our products and services. Therefore, we do not allow returns for products unless they are damaged in shipment or through our duplicating processes. We do not endorse, warrant, or guarantee any products or services offered on any third-party site. We are not a party to, and do not monitor, any transaction between users and third-party joint venture or affiliate providers of our products or services.